Gary Leff

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Last quote by Gary Leff

The experience on the flight does matter and will influence their decision-making on future flights.feedback
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Oct 16 2017
Gary Leff has been quoted in 9 different articles. Most recently, Gary Leff has been quoted saying, “We all used to complain about airline food in coach, but once it was gone we missed it.” in an article called The Free Meal, Long Gone, Returns on Some Airlines. This is only one of 13 quotes from Gary Leff. To see more examples Gary Leff’s views and opinions, check out the section below. You can filter Gary Leff's quotes by date and by topic to see, for example, what Gary Leff said about circumstance recently and in the past.
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Gary Leff quotes

Apr 12 2017

There's a lot of blame to go around, not the least of which is the overall culture of aviation where customer service issues have become law enforcement issues. Rather than practicing de-escalation, any disagreement with the crew becomes seen as a threat. Airline employees are in positions of extreme power and authority. The emphasis has shifted.feedback

Oct 14 2016

What they're doing is logistically the most sensible thing under unique circumstances.feedback

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