Last quote by Martyn James
If the broadband provider is incapable of providing you with the service it promised, you need to grit your teeth and report it. Your contract is likely to be full of legal jargon and caveat after caveat. For example, if you say you want to leave because you are not getting the speed you expected, the provider might argue this was a maximum speed, which was not promised all of the time. Email the company and say you want to end your contract without penalty because it is not capable of providing the service.feedback
Apr 20 2017
This page is completely dedicated to what Martyn James has to say. All of Martyn James’s quotes are organized here by date and topic. The most recent quote attributed to Martyn James came from an article called Is your broadband provider among the best or worst?: “Give your reasons and ask the firm to address all of your points. Say you are prepared to escalate your complaint and take it to the Financial Ombudsman.”.
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Quotes by Martyn James
Apr 20 2017
Give your reasons and ask the firm to address all of your points. Say you are prepared to escalate your complaint and take it to the Financial Ombudsman.feedback
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