Thomas Demetrio on United Airlines passenger removal

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Last quote by Thomas Demetrio on United Airlines passenger removal

Dr. Dao has become the unintended champion for the adoption of changes which will certainly help improve the lives of literally millions of travelers. I sincerely hope that all other airlines make similar changes and follow United's lead in helping to improve the passenger flying experience with an emphasis on empathy, patience, respect and dignity.feedback
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May 02 2017
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All quotes by Thomas Demetrio on United Airlines passenger removal

I would defy anyone to suggest there was not unreasonable force and violence used to help Dr. Dao disembark that plane. Dr. Dao understands he's the guy to stand up for passengers, going forward.feedback

If you are going to eject a passenger, it can't be done with unreasonable force and violence. That is the law. We want fairness. We want respect and we want dignity. That's it. They have treated us less than maybe we deserve. Are we going to continue to be treated like cattle? We accept the apology but they are not off the hook.feedback

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Quotes by Thomas Demetrio on United Airlines passenger removal

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